Very disappointed. This company came highly recommended from friends. I took advantage of their 3 rooms and hall for $99.00. I was charged $120.00 because my hall went into the foyer. My carpets were in good shape, didn't really need 3 rooms done, but heck, it was a deal.
Property Manager
I had 2 dark spots in front of my couch, where people's feet go and I had a spot where I had spilled some iced tea. The next day the stains were still there. I reached out to the owner, he was rude on the phone but agreed to look. He told me the spots were wear and tear and tea doesn't come out. (I've spilled tea before, my husband spot treats and easily gets it out.) I asked why his cleaner didn't tell me this before he began or let me know he couldn't get spots out before he took my $120.00 and left. He offered to send the cleaner back but told me if the spots were still there he would charge me again......What happened to customer service? Did I mention his driver tore up our lawn running off the driveway backing in? Very rude poor quality work and very poor customer service.
I'am the Community Manager at Leander Lakes in Dover. We use Vivid for our painting, cleaning and carpets. They are amazing! Even with their busy schedule if I have an emergency they are sure to fit me in. The owners and staff are friendly and professional.
I have worked with Vivid Colors for almost 10 years for all of our carpet cleaning needs. As the manager of an apartment complex, you need a friendly, reliable company with quality work and Vivid Colors offers nothing less. Miracle Workers! Highly recommended and a great company! My family and I even use them for our personal homes.
I have been working with Vivid Colors for a over a year now and I have zero complaints. It is always super easy to set up an appointment and they always do such a wonderful job! I have seen them take an awful carpet and make it look brand new. The owner is a wonderful man to work with and all of his employees are very dedicated and have great customer service and always do such a good job. I would highly recommend this company!
Marisa M
Follow up-Mohawk Carpet company sent a rep all the way from Philadelphia to assess the 'wear' on my carpet. He did a thorough evaluation, brought out a potable carpet cleaner, went over the ares cleaned by Vivid colors and took back to Mohawk Lab.......determination-it was dirt...so much for the owner of Vivid Colors who was so sure it was carper wear. It was simple everyday dirt which his cleaning failed to remove
Vivid Colors Carpet Cleaning Restoration is a US Laundry based in Frederica, Delaware. Vivid Colors Carpet Cleaning Restoration is located at 43 Bayview Ave, Frederica, DE 19946, USA.
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